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Consultants

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Consultants Empty Consultants

Post  CruiseJunkie Tue Oct 18, 2011 12:10 am

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>
> A lesson on how consultants can make a difference in an organization. Very
> Impressive!
>
> Last week, we took some friends to a new restaurant, 'Steve's Place,' and
> noticed that the waiter who took our order carried a spoon in his shirt
> pocket.
>
> It seemed a little strange.
> When the busboy brought our water and utensils, I observed that he also had
> a spoon in his shirt pocket.
>
> Then I looked around and saw that all the staff had spoons in their pockets.
> When the waiter came back to serve our soup I inquired, 'Why the spoon?'*
>
> 'Well, 'he explained, ‘the restaurant's owner hired Andersen Consulting to
> revamp all of our processes.
> After several months of analysis, they concluded that the spoon was the most frequently dropped utensil.
> It represents a drop frequency of approximately 3 spoons per table per hour.
>
> If our personnel are better prepared, we can reduce the number of trips back to the kitchen and save 15 man-hours per shift.'
>
> As luck would have it, I dropped my spoon and he replaced it with his spare.
> 'I'll get another spoon next time I go to the kitchen instead of making an
> extra trip to get it right now.' I was impressed.
>
> I also noticed that there was a string hanging out of the waiter's fly.
>
> Looking around, I saw that all of the waiters had the same string hanging
> from their flies. So, before he walked off, I asked the waiter, 'Excuse me, but can you tell me why you have that string right there?'
>
> "Oh, certainly!' Then he lowered his voice.
> 'Not everyone is so observant.
> That consulting firm I mentioned also learned that we can save time in the
> restroom.
>
> By tying this string to the tip of our you-know-what, we can pull it out
> without touching it and eliminate the need to wash our hands, shortening the time spent in the restroom by 76.39%.
>
> I asked quietly, 'After you get it out, how do you put it back?'
>
> 'Well,' he whispered, 'I don't know about the others, but I use the spoon.' affraid
>
CruiseJunkie
CruiseJunkie
Amigo
Amigo

Posts : 150
Join date : 2011-10-08
Age : 63
Location : here

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